Shipping & Return Policy
Shipping Policy:
At Southern Belle Curly Tail, LLC, we are honored to craft and package your natural beauty products carefully
Processing Time:
- All orders are processed within 3 to 7 business days (excluding weekends and holidays).
- Orders placed during promotions or peak seasons may experience slight delays.
Shipping Time:
- Once your order is processed, it will be shipped via USPS or UPS depending on your selected method at
- Delivery times vary by location, typically taking 2-5 business days after shipping.
Shipping Confirmation:
- Once your order has shipped, you will receive a confirmation email with a tracking number.
Return Policy:
Due to the nature of our cosmetic and personal care products (hair oils, body butters, etc.), we do not accept damage or defective items.
Damaged or Defective Items:
- If your item arrives damaged or defective, please contact us within 7 days of delivery at (support email)
- Include your order number and a clear photo of the damaged item.
- A replacement will be issued or store credit may be offered at our discretion.
Refund Policy:
- Refunds are issued only for damaged or defective products.
- Refunds are processed back to the original payment method within 5–10 business days after approval.
Non-Returnable Items:
- Due to hygiene and safety, all cosmetic goods are final sale.
- This includes (but is not limited to) opened or used hair oils, body oils, and body butters.
Need Help?
For any shipping or product concerns, please contact us at ?support@southernbellecurlytail.com.?